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Q: What makes Defect
Manager better than other tools?
A: We built Defect Manager based on
over 20 years of software engineering experience working in software
companies. We have tried to make it flexible and easy to use, but still
have a lot of necessary features like problem chaining, problem deferring,
etc. We also believe in using industry standard databases. We don't
have a proprietary database that is closed. We use the database of your
choice fully normalized. Since we use an "open database" philosophy,
this allows you to use a database consistent with the rest of your organization
and you can use all the tools that you use now to access the data for
reporting. We believe that we are the easiest to customize and the easiest
to use. Let us know if you disagree by emailing us.
Q: What other companies
are using Defect Manager?
A: Clients of ours remain confidential,
but a few allow us to give you their names. Please contact us for more
information.
Q: My company uses
a database that you don't support. What can I do?
A: We have done limited testing with Sybase
and Informix. If you need any of these (or another DBMS) to be supported
please contact us for more information.
Q: I want to use
Defect Manager in my entire company, do you sell company wide licenses?
A: Yes, please contact us for more
information.
Q: I would like to
customize Defect Manager for my company. Can we get the source code?
A: Yes, please contact us for more
information.
Q: I am from another
country, how do I get a customized version of the product for my country?
A: We provide a customization kit,
please contact us for more information.
Q: Is there a web
interface to the product?
A: Yes, it exists in Release 3.
Q: Can I have many
defect tracking repositories?
A: Yes you can.
Q: Can I install
on a network drive?
A: Yes you can.
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